Recent economic changes have had an impact on the global interior design practice at Callison; a positive impact.  It’s a case of the ‘right idea at the right time’.  The year-old TI Solutions Group philosophy can be summed up by Seattle-based Ali Khatibi’s recent comment in Office Insight (October 2009):

“What we’re doing is bringing our education and training as interior designers to a wider audience and to projects that, because of size, time or budget constraints, might otherwise be just shuffled together. Our objective is not to produce photogenic, prize-winning projects, but, through focus and developed process, to bring to every project the most that can be done by highly skilled and experienced interior designers within the existing constraints.

We believe through our continued efforts and our experiential developments, we can incrementally bring to the typical office the benefits of great interior design.”

This idea, together with TI Solutions Group’s impressive performance, contribute to Callison being named Design Firm of the Year for the second year in a row by Display & Design Ideas readers.

While Callison is known as a retail design firm with clients such as Harvey Nichols, Victoria’s Secret, Hugo Boss, T-Mobile and Nike, Khatibi stresses they bring their corporate expertise and carefully developed processes to far smaller projects as well.

TI Solutions Group’s process allows projects to be completed quickly and more cost-effective with the focus being on providing the client with exactly what they need with the least disruption possible. Their in-depth knowledge and experience allows them to move quickly through each stage of the project.  For example, they understand the permit processes all over the country so are able to submit plans and receive permits with few, if any complications within as little as two days. They also have two principals in the New York office, Barry Ludlow and Gabe Hernandez leading efforts on the east coast.

To read more about Callison’s prestigious award click here.

To read an in-depth interview with Callison’s Ali Khatibi and Karen Campbell, click here.

Kairos Furniture Management Services
The Metamorphosis of a Services Organization

Kairos Furniture Management Services (Kairos FMS) has evolved from the business of a contract furniture dealership into a service-driven Furniture Management Services enterprise. Most furniture dealerships are manufacturer driven, surviving based on their high volume furniture sales. These dealerships have general services to ensure that the furniture sale, installation, and billing are successful, though this in itself is not enough.

Customers with furniture projects generate a lot of attention from the furniture dealership community, although meeting service needs is not usually a priority unless matched with high-volume sales. It’s obvious that this model doesn’t really work for the long term benefit of the customer.

Kairos FMS employs the most knowledgeable professionals with over a century of combined expertise in the commercial furniture and furniture management services.

We’re different because we engage with customers, work on sustainable service programs and daily surpass customer expectations. We identify the most effective service organizations, train them in Kairos Performance Standards, certify their processes and establish management contracts with each.

Kairos FMS has a unique pricing structure based on the Kairos Work Performance Standards. Our proposals include projections of man hours, with local hourly rates agreed upon with the customer. Specific site conditions which affect service performance and cost are identified and defined clearly. Our customers always know what to expect in time and performance costs.

At Kairos FMS, you’ll find a place where the customer, finally, comes first.

For more information about Kairos FMS services, please download the following overview:

Kairos FMS  and Inscape Strategic Assessment Process

or visit www.kairosfms.com